Privacy Policy

Last Updated: April 6, 2026

Your privacy is important to Sandwych, Inc. (“Sandwych,” “we,” “our,” or “us”). This Sandwych Privacy Policy (“Privacy Policy”) describes how Sandwych may collect, use, store, disclose, and process your personal information through your access to or use of Sandwych products and services, including those at https://www.sandwych.com, related websites, and mobile software applications (“Sites”), and other offerings (collectively, the “Services”). By using these Sites and Services, you acknowledge this Privacy Policy. Sandwych may change this Privacy Policy from time to time by posting changes at this URL and may send notification emails.

Information We Collect from You

Personal Information We Collect About You from Other Sources

We may periodically obtain personal information about you from affiliated entities, partners, and other third-party sources. For example, we may receive information about your interaction with advertisements on third-party websites, including updated postal addresses and demographic information. We may also authorize third-party vendors to collect information on our behalf as necessary to operate features of the Sites and Services, facilitate the delivery of orders, or provide online advertising tailored to your interests.

Personal Information as You Navigate Our Sites

We automatically collect certain personal information through your use of our Sites and our use of cookies and other tracking technologies, including:

  • Usage Information: Pages accessed, frequency of access, and interactions.
  • Device Information: Hardware model, operating system, browser, and application version.
  • Mobile Device Information: Device type, carrier, and aggregated mobile usage data.
  • Location Information: City/regional-level location signals.

Cookies and Tracking Technologies

We use cookies and other tracking technologies (“Cookies”) to estimate audience size, understand preferences, track advertisements, analyze site interactions, and recognize returning visitors. Cookies may be set by us or by third-party providers such as Google, Hotjar, and FullStory.

You may block Cookies through your browser settings; however, blocking all Cookies may limit your ability to use certain features of the Sites. The Sites do not respond to “do not track” signals.

Opt-Out Resources

Google Analytics

We use Google Analytics to analyze user interactions. Information collected may include IP address, time of visit, referring website, and whether you are a returning visitor.

Hotjar

Hotjar helps us understand user behavior (e.g., time spent on pages, clicks, and scrolling). Hotjar collects device information, browser details, and geographic location (country only).

FullStory

FullStory provides session analytics, including mouse movements, clicks, and form interactions.

HIPAA Protected Health Information

Some personal information collected through the Sites and Services may be protected health information (“PHI”) under HIPAA. Where applicable, our handling of PHI will comply with your health plan’s or provider’s Notice of Privacy Practices.

How We Use Your Information

We process your personal information with your consent or as needed to provide the Sites and Services. We may also use your information to comply with legal obligations, operate our business, protect vital interests, or pursue legitimate interests.

More specifically, we may use your personal information to:

  • Optimize and improve the Sites and Services.
  • Personalize your user experience.
  • Improve customer service and support.
  • Process transactions and fulfill orders.
  • Send communications, updates, and marketing materials.
  • Protect the security and integrity of our systems.
  • Investigate and prevent fraud or illegal activities.
  • Comply with legal obligations.

How We Share Your Information

We share your information with partners, service providers, contractors, agents, and third-party vendors as needed to provide the Sites and Services.

We may also share your information:

  • In response to legal process or regulatory requirements.
  • To investigate or prevent illegal activities.
  • To protect the rights and safety of Sandwych, our users, or others.
  • In connection with corporate transactions such as mergers or acquisitions.
  • With your consent.

Aggregated Information

We may share aggregated or de-identified information that cannot be used to identify you.

How We Store and Secure Your Information

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations. We use commercially reasonable security measures to protect your information, but no method of transmission is 100% secure.

Additional Privacy Information

Data Transfer

If you access the Sites from outside the United States, you consent to the transfer of your personal information to the United States. Our Services are not subject to GDPR or similar international privacy laws.

Children’s Data

The Sites and Services are not intended for children under 18, and we do not knowingly collect personal information from children.

California Shine the Light

California residents may request information regarding our disclosure of personal information to third parties for direct marketing purposes.

Accessibility

If you need this Privacy Policy in an alternative format, please contact us.

How to Contact Us

You can call us at (877) 314-7377 or email us at hello@sandwych.com.

Click to download a copy of this Privacy Policy