FAQs


SANDWYCH VOCABULARY

‘Care Partners’ refer to the personal support team of a patient receiving medical care. They volunteer for their loved ones, and have the ability to complete tasks with them or on their behalf. 

‘Care Managers’ are skilled nurses or social workers that can be hired by Sandwych to fill Care Partner gaps for families.

SliceAssist is the powerful AI engine inside of the Sandwych App that automatically converts a physician’s orders and care plans into trackable tasks. To complete those tasks, SliceAssist will use behavioral science to provide nudges, notifications, and prompts to the patient and the members of their personal Care Team who are strategically located, available, and willing to do so. 
When members of the care team are not available, SliceAssist will also serve up options for local business & organizations (aka Human Helpers) who can fill in care gaps.

Providers are your primary care physicians, pharmacists, mental health professionals, and anyone else providing expert care or services to someone in need.

A stand-alone entity with a valid EIN serving within one of the seven components of human health: Environmental, Physical, Emotional, Intellectual, Social, Spiritual, and Financial.
A Local Resource is one that can fill in care gaps for Sandwych users or anyone else looking for assistance. There are 3 levels of support a Local Resource can provide through Sandwych, which are detailed here.

 The Sandwych Resource Stack is the expert blog where we collect short tips and knowlege nuggets to give people insight into caregiving strategies.

No, but Local Resources are recognized for their response time to provider referrals. Sandwych values Local Resources that offer prompt service from initial inquiry to service delivery within the platform.

Patients, Care Partners, and Providers should take care to confirm any out-of-pocket expense they are considering so they feel comfortable with the referral they receive.


TECHNICAL QUESTIONS

Sandwych is currently private pay. Please check back for updated information on our Health Plan partnerships.

View the CareCost Map® and look for the little ‘Y’ next to their listing! They have priority listing towards the top of the list, or you can search them by name.

You can add up to three Care Partners. Care Partners are your more direct and trust support outside of your medical team. Each Care Partner must comply with National Institute of Standards NIST 800-63-3 IAL2 and AAL2 800-63-3 before being able to support you.

If you are referred to Sandwych through a provider, a health plan, or a Verified Local Resource, or Sandwych Care Manager you will be able to enjoy Sandwych for FREE with a code they’ll provide. 
If you are not able to obtain a referral, you can contact us about a care advocate.

Still have questions?

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